Privacy Policy

1. Information We Collect

When you use Heron, we may collect:

• Personal Information: Name, email address, phone number, and billing details when you place an order or contact us.
• Project Details: The content, instructions, and files you share with us for writing projects.
• Usage Data: How you interact with our website, including pages visited and time spent.

2. How We Use Your Information

• To provide, maintain, and improve our writing services
• To communicate with you about your projects, updates, and support
• To process payments and send invoices
• To protect against fraud and ensure platform security

3. Data Protection

We take your privacy seriously. All project details and personal information are encrypted and stored securely. We never share your content or personal data with third parties without your consent, except when required by law.

4. Data Retention

We retain your personal information and project data only as long as necessary to provide our services and comply with legal obligations. You may request deletion of your data at any time by contacting us.

5. Third-Party Services

We may use third-party services for payment processing and analytics. These providers have their own privacy policies governing the use of your information. We only work with trusted, compliant providers.

6. Your Rights

You have the right to access, correct, or delete your personal data at any time. To exercise these rights, contact us at hello@heronapp.xyz. We will respond within 48 hours.

7. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this page periodically.

8. Contact Us

If you have any questions about this privacy policy, please reach out:

📧 hello@heronapp.xyz